Shipping policy
Shipping & Delivery
AUSTRALIAN DELIVERIES
Flat rate delivery by our company available in Melbourne $15
Free local pick-up available from Werribee or St. Kilda Melbourne
We use Australia Post eParcel to deliver your purchases within Australia. You have the option of choosing Express Parcel Post or Regular Parcel Post (all parcel post comes with tracking). Please note: orders that contain eau de cologne perfumes or nail polish cannot be sent by air and so will be despatched by Regular Post.
Regular Parcel Post takes 1-5 working days, but can be longer to regional WA. We highly recommend our rural or regional WA customers take advantage of our Upgrade to Express service for a small fee, and have peace of mind your parcel will be with you a 1 or 2 days.
Express eParcel Post is Next Day delivery Australia-wide in capital cities within AU Post’s specified zones. Regional centres and rural areas may take 1-2 business days.
Orders received before 12:00 PM will ship the same day. Orders received after 12:00 PM will ship the next business day. We do not ship orders on Public Holidays, Saturday or Sunday.
We cannot guarantee when an order will arrive and any shipping or transit times offered here are only an estimate as supplied to us by Australia Post.
Tracking numbers will be included on your “Shipped” email, however, you will need to go to Australia Post’s website to track your parcel. Enter your tracking number here auspost.com.au/track
All purchases from JK Beauty Services are made pursuant to shipping arrangements and we are not responsible for any loss or damage once a package has been collected from our warehouse by Australia Post, TNT or DHL. We choose Australia Post as our main common carrier because of their best-practice reputation. Please contact us if you would like to arrange insurance for your order.
CLAIMS FOR DAMAGES, LOST OR STOLEN ITEMS
All items purchased from JK Beauty Services are made pursuant to shipping arrangements and we are not responsible for any loss or damage once a package has been collected from our warehouse by Australia Post or any other couriers. We choose Australia Post as our common carrier because of their worldwide best-practices services, highly regarded reputation and allegiances with local post offices throughout the world.